Customer Applications Engineer
About Constellium
Constellium produces plate, sheet, coil and extrusion products for aerospace, defense, transportation, marine, and industrial uses. As the global leader in aluminum aerospace technology, we specialize in high performance plates, sheets and extrusions that bring cost and performance benefits to space programs and military and commercial aircraft. Our advanced aluminum products manufactured in the US, France and Switzerland can be found in platforms manufactured by Airbus, Applied Materials, Blue Origin, Boeing, Bombardier, Dassault, Embraer, General Dynamics, LAM, Lockheed Martin, SpaceX and others.
Constellium is a global leader developing and manufacturing high value added aluminium products and solutions for a broad scope of markets and applications, focusing on Aerospace, Automotive & Packaging. We design, develop and engineer products / solutions in partnership with our customers. With approximately 12,000 employees worldwide, Constellium operates 28+ manufacturing sites in North America, Europe and China with reported 2023 sales of € 7,2 billion.
As a global entity we are acutely aware of our role in contributing to a healthier society and environment. We commit to minimize the impact of our operations and improve the footprint of the aluminium life cycle throughout the value chain. In one important step against climate change, we have committed to cut greenhouse gas emissions by 25% in 2025 vs. 2015. We are further committed to an 80% beverage can recycling rate in Europe and to pursue an equally ambitious strategy in the US. Never afraid to shy away from such ambitious undertakings, we underscored such pledges by issuing a "green bond" linked to our recycling capacity and to our CO2 emission reduction targets in 2021. We are proud to be a pioneer in the metals sector.
Job Summary
Customer Application Engineers are in charge of promoting and selling the technical value of Constellium products and services. This is a key role in achieving business targets in terms of market share and contribution margin/EBITDA generation. These engineers are responsible for technical collaboration with selected customers, which includes identification of customer needs, management of business/product development projects, material qualifications and follow-through to production ramp-up phase. To accomplish this, engineers work closely with the Quality and Manufacturing teams in each A&T plant. These positions safeguard the company’s technological position in selected business markets and play a key role in growth.
Key Responsibilites
• Serves as the primary technical contact for Constellium at the assigned customers providing best-in-class technical service.
• Identifies and establishes working relationships with key customer stakeholders
• Seeks and develops new opportunities to protect and grow A&T business emphasizing advanced (high value) materials.
• Develops understanding of customer needs (including unmet or unknown), especially for new programs, in order to identify and promote Constellium solutions or propose new R&D projects.
• Pilots development of new products from business case through R&D, industrialization (with the plant Quality and Manufacturing teams), usage evaluation by customer, qualification and ramp up of production.
• Sells the technical value of Constellium products and capabilities making them visible within customer organizations, ensuring targets are met in terms of market share and contribution margin/EBITDA generation.
• Ensures customer technical satisfaction with Constellium products.
• Promotes Constellium and its products in the standardization community, through conferences, publications and other means.
• Stays informed on competitor product developments and investment and their merit, sometimes including non-aluminum material systems.
• Contributes to broad range of other business topics including quality, finance, legal and intellectual property among others.
Qualifications
• BS Materials Engineering or related field (required).
• MS or PhD in Materials Engineering or related field (preferred).
• >5 years of experience in aerospace industry – aluminum, aircraft or space companies (required).
• Fluent in Mandarin and English.
Constellium is an Equal Opportunity Employer: Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.